Terms & Conditions

Tube 'n Axe Terms & Conditions

Booking Policy

  • Pre-bookings advisable.

  • Walk-ins welcome.

  • All quotations valid for a period of 14 (fourteen) days.

  • Provisional bookings will be held for a period of 48hrs only, where after the booking shall be confirmed via executable payment arrangement or be cancelled without further communication


Condition of Payment

A 20% non-refundable deposit or upfront credit card payment will confirm all bookings. No booking can be confirmed without the required proof of payment or credit card payment.

  • No cheques accepted

  • Vouchers acceptable.

  • Payment terms strictly 30 days from invoice.


Confirmation of Booking and Final Numbers

  • Confirmation of bookings and final numbers shall be made 48hrs in advance

  • Confirmation of bookings and final numbers shall be made no less 7 days in advance for Peak Season Bookings (13th December – 9th Janu


Tariffs

  • Tariffs quoted subject to change. Prior notification of such price changes will be communicated in advance where possible.

  • Fixed quotations confirmed in writing will be honored in the event of price changes.

  • VAT is included in all prices.


Cancellation Policy

Tube ‘n Axe reserves the right to claim the full fee should the Client/Operator fail to cancel the booking prior to arrival date or fail to arrive. A 50% cancellation fee shall apply to cancellations made within a 7 day period.


Refund Policy

Any refund shall be subject to a minimum R50.00 administration fee


Additional Extras

All extras not mentioned, for own account and shall be settled before departure


Child Policy

  • Children under three years staying with parents/guardian stay free

  • No children under 16 years shall enter the Tube ‘n Axe premises unaccompanied by his/her parents or legal guardian.


Animal Policy

  • No pets allowed as we do have large dogs


Right of Admission

Tube ‘n Axe reserves the right of admission and to claim the full fee should the Client/Operator behave in such a way that may negatively affect the experience of other guests and patrons. Payments are not refundable under the above mentioned circumstances.


Loud Noise and Music

No *loud noise and/or music shall be permitted on our premises

'Loud' shall mean any sound audible from the outside of any accommodation unit or open area other than our main entertainment area.


Liquor

Tube ‘n Axe is a licensed premises. No consumption of private alcohol allowed.

A R40 corkage fee shall apply to bottled wines only that Tube ‘n Axe does not hold in stock